Last updated · 2026-07-06
This document is maintained by Gerbee Systems to govern enterprise use of the Gerbee platform. It is a binding public offer (offerta publica) and constitutes the master agreement between the operator and any Customer accessing the Service.
1. Definitions. "Service" means the Gerbee web platform, its automated analytical engines, large-language-model components, dashboards, exports and APIs. "Customer" means the legal entity on whose behalf an authorised representative accepts this offer. "Authorised User" means any individual granted access by the Customer. "Content" means any document, data, metadata or instruction submitted to the Service.
2. Nature of the Service · Automated Analytical Copilot. Gerbee is expressly defined as an automated analytical copilot. It does not constitute and shall not be construed as the provision of (a) statutory audit services, (b) tax advice, (c) legal advice, or (d) regulated financial advisory. Any output is informational and must be independently verified by a qualified human professional before being relied upon for any decision, filing or transaction.
3. Acceptance & Authority. By creating an account, ticking the consent checkboxes or invoking any API endpoint, the Authorised User warrants that they are at least 18 years of age and duly empowered to bind the Customer. Continued access constitutes ongoing acceptance of the then-current version of this offer.
4. Content Ownership & Licence. The Customer retains exclusive ownership of all Content. The Customer grants the operator a limited, non-exclusive, non-transferable, royalty-free licence to host, process and analyse the Content solely for the purpose of delivering the Service to the Customer. No Content is ever used to train third-party or public machine-learning models.
5. Acceptable Use. The Customer warrants that all Content is (a) lawfully held, (b) free of third-party rights restricting submission, (c) not classified, state-secret, criminal, defamatory, malware-bearing or otherwise prohibited under applicable law. The operator may suspend or terminate access without notice in cases of suspected violation, with immediate ban for materials of an unlawful nature.
6. Service Levels. The operator targets 99.95% monthly availability for the production environment, measured outside of scheduled maintenance windows. Service credits, if any, are the Customer's sole and exclusive remedy for availability shortfalls.
7. Free Trial. A complimentary three (3) day evaluation period is granted on first sign-up. The trial requires no payment instrument and entitles the Customer to upload up to ten (10) document sets. Continued access after the trial requires an active paid subscription.
8. Fees & Renewal. Subscription fees are quoted on the Service and on individual order forms. Subscriptions renew automatically for successive terms equal to the original term unless cancelled prior to the renewal date. Fees are non-refundable except where mandatory consumer law requires otherwise.
9. Confidentiality. Each party shall protect the other's confidential information with at least the degree of care it uses to protect its own, and never less than a reasonable standard. The operator maintains organisational and technical safeguards consistent with applicable industry practice; a Mutual Non-Disclosure Agreement may be executed on request.
10. Limitation of Liability. To the fullest extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost revenue, lost data or business interruption. The operator's aggregate liability arising out of or related to this offer shall not exceed the fees actually paid by the Customer in the twelve (12) months preceding the event giving rise to the claim.
11. Indemnification. The Customer shall indemnify and hold the operator harmless from any third-party claim arising out of (a) Content submitted by or on behalf of the Customer, (b) misuse of the Service, or (c) breach of Section 5 (Acceptable Use).
12. Suspension & Termination. Either party may terminate for material breach not cured within thirty (30) days of written notice. Upon termination the operator shall cease processing the Customer's Content and shall delete or return such Content within thirty (30) days, subject to legally mandated retention.
13. Export Control & Sanctions. The Customer warrants that it is not subject to applicable trade sanctions and shall not use the Service in any jurisdiction or for any purpose prohibited by export-control regulations.
14. Changes. The operator may amend this offer by publishing a revised version. Material changes will be notified in-app at least fourteen (14) days before taking effect. Continued use after the effective date constitutes acceptance.
15. Governing Law & Disputes. This offer is governed by the laws of the Customer's principal place of business unless a separate order form provides otherwise. The parties shall first attempt good-faith resolution; failing that, the competent courts of the Customer's seat shall have exclusive jurisdiction.
16. Notices & Contact. All formal notices shall be sent in writing to support@gerbee.com and shall be deemed delivered on the next business day.